Vietnam
Post-Pandemic Recovery: Vietnam Tourism Restoration Project
Helping Vietnam's tourism sector rebuild after COVID-19 through a comprehensive DMC training and quality assurance program.
Case Overview
Vietnam's tourism ministry invited us to help restore quality standards after two years of tourism shutdown. Local operators had lost staff, supply chains were broken, and service standards had deteriorated. The mission: rebuild capacity while raising the bar.
Journey Type
educational-program
Duration
90
Operating Environment
Nationwide program covering Hanoi, Ho Chi Minh City, Da Nang, Hoi An, and Phu Quoc. Working with government agencies, private operators, and international hospitality brands.
Measurable Results
Tourism professionals trained
Suppliers quality-certified
Post-program service score improvement
DMCs now operating at international standard